- Visit our website at https://www.getsnapdesk.com, or any website of ours that links to this Privacy Notice
- Use SnapDesk. A communications platform for hotels and their guests. Guests are able to submit support requests via “Snaps” (webform) that are accessed from QR Codes and NFC tags displayed on printed signs within hotel rooms. Support requests are received by hotel staff through email, sms and/or a web-based dashboard. If the guest provided their phone number, the staff can reply to the guest through the web-based dashboard. Guests may then reply to staff by replying to the SMS notification on their phone.
- Engage with us in other related ways, including any sales, marketing, or events
below to find the section you are looking for.
personal information you disclose to us
.
how we process your information
.
when and with whom we share your personal information
.
how we keep your information safe
.
.
Review the Privacy Notice in full
.
- names
- phone numbers
- email addresses
- billing addresses
- contact or authentication data
- passwords
- usernames
- mailing addresses
Google API Services User Data Policy
, including the
.
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
- Other Users. When you share personal information or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
” below.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
- Log in to your account settings and update your user account.
Category | Examples | Collected |
A. Identifiers
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Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
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YES
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B. Personal information as defined in the California Customer Records statute
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Name, contact information, education, employment, employment history, and financial information
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YES
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C. Protected classification characteristics under state or federal law
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Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
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NO
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D. Commercial information
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Transaction information, purchase history, financial details, and payment information
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NO
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E. Biometric information
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Fingerprints and voiceprints
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NO
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F. Internet or other similar network activity
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Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
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NO
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G. Geolocation data
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Device location
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NO
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H. Audio, electronic, sensory, or similar information
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Images and audio, video or call recordings created in connection with our business activities
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NO
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I. Professional or employment-related information
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Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
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NO
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J. Education Information
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Student records and directory information
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NO
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K. Inferences drawn from collected personal information
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Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
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NO
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L. Sensitive personal Information |
NO
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- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
- Category A – As long as the user has an account with us
- Category B – As long as the user has an account with us
HOW DO WE PROCESS YOUR INFORMATION?
“
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
“
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)
- Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota’s privacy law)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California’s and Delaware’s privacy law)
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Minnesota’s and Oregon’s privacy law)
- Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota’s privacy law)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)